The workflow you compete on is modeled in the app, not worked around in a spreadsheet.
Replace the master spreadsheet with one permission model and one audit trail.
Stop moving data by hand between tools that were never designed to talk.
Start with a scoped first release, then extend it as the business changes.
Custom software development matters when off-the-shelf tools stop matching how you sell, deliver, bill, and report. A system built around your process gives you one source of truth, less copy-paste work, and software your team can actually run the business on.
